E- Commerce Manager
Pune,
India
Pune,
India
Job overview
The E-Commerce Manager will be responsible for managing and enhancing the company’s online presence, driving e-commerce growth, improving customer experience, and ensuring seamless operations across our online sales platforms. The ideal candidate should have a strong understanding of e-commerce trends, digital marketing strategies, and data analytics to deliver measurable results.
Experience:- 4-5 Years
Location:- Jagtap Nursery's Garden Center, Magarpatta, Pune.
Responsibilities
- Develop and execute comprehensive e-commerce strategies to increase revenue, enhance customer engagement, and improve user experience.
- Manage the overall e-commerce business roadmap, ensuring alignment with company goals and market trends.
- Analyze market trends, customer feedback, and competitor activity to inform the development of new products or services.
- Oversee the day-to-day operations of the online store, ensuring it is user-friendly, optimized for performance, and aligned with brand standards.
- Oversee product listings, ensuring that product descriptions, images, and pricing are accurate and compelling.
- Develop and implement strategies for cross-selling, upselling, and product bundling.
- Regularly analyze sales data, customer behavior, and other key performance indicators (KPIs) to assess business performance and identify opportunities for improvement.
Must Have
- Bachelor’s degree in Business, Marketing, E-Commerce, or a related field. Master’s degree is a plus.
- At least 4-5 years of experience in e-commerce management, digital marketing, or related fields.
- Strong understanding of web design principles, UX/UI, and performance optimization.
- Excellent verbal and written communication skills, with the ability to present data and strategies clearly.
Nice to have
- Experience with ERP systems and integrations.
- Familiarity with customer service software and support processes.
- Must Have own Laptop